FAQ

GENERAL INFORMATION

How is KCRF handling COVID-19?

KCRF is following all federal, state and local mandates regarding COVID-19. We update as we get news and regulations put into place. At this time, we are not requiring masks or proof of vaccination, but encourage everyone to have a safe and healthy good time. Some of our vendors may require masks inside their shops, so we recommend bringing one just in case.

What are the dates and hours of the festival?

We are open Weekends Sept 2rd – Oct 15th, 2023, plus Sept. 4th & Oct 9th. Festival hours are 10am – 7pm, rain or shine. Hours for Oct. 9th are 10am – 5pm.

The Festival is only open Saturdays and Sundays with the exception of Labor Day and Columbus, Sept. 4th & Oct. 9th.

Are you open during inclement weather?

We are open rain or shine. We do not offer refunds in the event of inclement weather.

What time are the Jousts?

Jousts are held daily during the festival at 1pm, 3pm and 5pm (except on Oct. 9th 1 & 3pm only).

Can I bring my dog?

Yes, the Festival is Dog Friendly! Tickets are $10 and proof of vaccination is required. There will be half-priced dog admission during our Pet Weekend. See our Bring Your Dog page for more information!

Are we allowed to take photos and videos?

Absolutely! Please be courteous and respectful to our guests, vendors and performers. Guests may not perform or pose for pictures for other guests for remunerations of any kind, including tips.

KCRF is a public event venue.  Ticket holders consent to the use of ticket holder’s likeness incidental or primary to any promotion, display, transmissions, or reproductions of the event.

What are your gluten free options? What about vegetarian options?

The Kansas City Renaissance Festival offers a wide range of food options, including a limited number of vegetarian items. We also sell foods that contain peanuts, tree nuts, soy, milk, eggs and wheat. Cross contact may occur with your food due to shared cooking equipment. While we take steps to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe to consume for people with peanut, tree nut, soy, milk, egg, or wheat allergies.

What do I do if I’m allergic to any of the food products you serve?

Instead of risking adverse reactions, we encourage our customers who are concerned about their food allergies or other dietary limitations to bring a packed lunch to enjoy safely.

Are outside food and beverages allowed?

No outside foods or drinks are allowed except one sealed water bottle. (Exceptions may be made for very young children or guests with special dietary needs).

Do you serve alcohol?

There are several bars at the Festival, and alcohol is served at many of our Daily Royal and special events. Alcohol service will only be provided to guests 21 or older who show a valid, government-issued photo ID. The Kansas City Renaissance Festival reserves the right to refuse service to any individual who appears to be impaired or intoxicated. No outside alcoholic beverages are allowed.

If I leave the festival, can I get back in?

As long as you have your hand stamped, you are allowed back into the festival for the day.

Do all of your vendors accept credit or debit cards?

In most cases, you can use either cash or cards. However, we recommend bringing cash or using our ATMs, as there are some cash-only locations.

There are several ATMs on-site. See the festival map to find one. We recommend bringing cash with you, as the ATMs are often busy.

Where can I breastfeed at the Festival?

You are welcome to breastfeed anywhere you feel comfortable doing so!

Where can I camp near the Festival?

There is no camping or overnight parking on the Festival grounds. The nearest campgrounds are the Walnut Grove RV Park in Merriam, Kansas and the KOA in Lawrence, Kansas, both within 25 miles of the grounds. There are other campgrounds in the Kansas City area; most are 40-50 miles away.

Are there hotels/motels near the Festival?

There are a several places to stay within easy driving distance of the Festival, as well as in other parts of the KC metro area.

Do I have to wear a costume?

No, but we encourage it! We ask that you keep it “family-friendly” and avoid anything that could cause a safety hazard, such as masks that obstruct vision. (See below regarding prop weapons.) Remember, we have rough terrain, so be careful! Footwear is required at all times.

Can I bring prop or peace-tied weapons?

Weapons are severely restricted on the festival grounds (even if they are peace-tied). Plastic, cardboard, and wood replica weapons are allowed, as long as they do not have any sharp edges and are not handled in a way that might strike someone. Bows are not permitted unless transported, by competitors, unstrung, to and from official Festival events. The Festival bans firearms on our premises.

What if I buy a weapon from one of your vendors?

Vendors will send your weapons purchases to the front gate, where you will be able to pick them up as you leave the Festival. Please coordinate with individual vendors to ensure that you receive your item before you leave.

What if I feel unsafe or threatened at the festival?

We have security personnel on-site on Festival, called SSaMs which stands for Safety, Security and Medical.  They can be reached by phone or text at 1-913-298-3791. They are wearing purple shirts. Do not hesitate to ask them for assistance, or ask other staff or vendors to contact them. Our Policy Against Harassment and Discrimination can be found here. We want to make sure everyone to has a great, safe time!

What if I need medical attention?

The Renaissance Festival provides a fully equipped and professionally staffed First Aid Station. If you need assistance, Festival staff and vendors can reach our Safety & Medical teams (SSaMs) in purple shirts to request help. They can be reached via call or text at 1-913-298-3791. Please do not call 911 while on site, except in cases of life-threatening emergency.

Where is the lost and found?

Anything that is turned in can be found at the Information/Will Call Booth near the front gate that weekend. Otherwise, you may call the office at 913-721-2110 during Festival hours and Monday – Friday, from 10am – 4pm, to collect items.  Found items will only be kept until October 31st and then they’ll be donated or thrown away.

How do I get a job at the festival?

Fill out an application online at the Employment page or email personnel@kcrenfest.com. We also have job fairs during the summer before Festival.

What if I have other questions?

You can call our office at 913-721-2110 or email marketing@kcrenfest.com for other inquiries.

What if I have a lost child, need assistance or have a medical situation?

Call our SSaMs. They are our Safety, Security and Medical team on site in the purple shirts. They are here to help you and can quickly facilitate if more advanced care is needed. They can be reached via call or text at 1-913-298-3791.

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TICKET INFORMATION

What does the admission price include?

Free parking, all Stage Shows, including the Tournament Jousting, Contests, Themed Weekend Events, and entertainment around every bend in Canterbury.

Do you offer discount tickets?

Discount tickets and coupons can be found at various locations. We will update the website as new outlets are added for the season.

Are there special discounts for military service members?

Show your military or veteran’s ID at the box office for a $19.95 adult ticket.

Are two-day Festival Admission passes available?

We offer a 2-pack of adult tickets for $36 in advance ($18 per ticket). These tickets can only be ordered in multiples of two.

I work with a non-profit. How can I raise money or request donations?

Go to this page for information and to fill out a request.

How do I setup a school field trip?

Visit this page for information on school pricing. Homeschoolers and youth organizations are welcome!

Can good students really get in free?

Yes! Our Renaissance Scholars program allows Honors Students to receive one free ticket on any day of the Festival. Just bring documentation to the box office – report cards with As & Bs, high test scores, an honors or dean’s list, anything to show high academic achievement.

What is the release on KCRF’s tickets?

It is a liability and publicity release.  It states, “Ticket holder assumes for himself/herself, as well as for each minor ticket holder is in charge of, all risk and danger incidental to attending this Event.  Ticket holder releases both management and owners of Event from all liability for personal injury and/ or damage or theft of property while on premises.  Ticket holder further consents to the use of ticket holder likeness incidental or primary to any promotion, display, transmissions, or reproductions of the event.”

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GUEST SERVICES

Is the Festival wheelchair accessible?

The Festival is held in a natural, outdoor setting with uneven terrain and hills. At times, the grounds may be muddy or difficult to maneuver in a wheelchair.

We do offer disabled-accessible parking and disabled-accessible portable toilets. We also offer all terrain motorized scooter rentals.  You can reserve one in advance By clicking HERE There is only a limited number of scooters available for walk up reservation and are available on a first come first serve basis.

Does the Festival provide accommodations for the hearing impaired?

Yes. Sign language interpreters are available on-site.  Please call our office at 913-271-2110 to make arrangements.

 

Where is the lost and found?

Anything that is turned in can be found at the Information/Will Call Booth near the front gate that weekend. Otherwise, you may call the office at 913-721-2110 during Festival hours and Monday – Friday, from 10am – 4pm, to collect items.  Found items will only be kept until October 31st and then they’ll be donated or thrown away.

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